Buyer support
Get help with checkout, workspace access, or lead delivery.
Support works best when it is part of the buying flow. If payment completed but access has not shown up yet, or your email already has a workspace, reach out here and include the deal page or receipt context.
Checkout and payment help
Use this for duplicate charges, payment confirmation questions, refund follow-up, or trouble getting a purchased lead into your workspace.
Account and workspace recovery
Use this if your buyer email already has a workspace, your sign-in link expired, or you need help reconnecting a recent purchase.
Lead delivery questions
Use this for clarification on what unlock includes, where to find seller details, or how transcript and audio access works after purchase.
What to include so we can help quickly
- Buyer email used at checkout or in your existing workspace.
- Deal link or title if the issue is tied to a specific purchase.
- What happened: payment completed, magic link expired, workspace missing, or billing question.
- Any relevant receipt or Stripe confirmation details if funds were captured.